Members talking over laptops in a meeting room at tershouse

01 — bookings

Bookings that
just work.

Rooms, desks and studios with live availability. Staff book from the backoffice, members from the app, and tersAI books on request — all against the same live calendar.

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The room bookings calendar in week view, every room across the week — fig. 01 — room bookings, week view, every room

One calendar

Rooms, desks and studios are booked against one live calendar.

Every room, desk and studio has its own capacity, opening hours and credit price, and sits in a zone such as meeting rooms, offices or coworking. Staff, members and tersAI all book on the same calendar, so two bookings can never land on the same room at the same time.

The bookings calendar in day view, every room across one day — fig. 02 — day view, every room across one day

Bookings side by side on the calendar grid — fig. 03 — bookings on the grid, checked for overlap

Double bookings are stopped before they happen

A clashing booking is turned down, whether staff, a member or tersAI made it.

The room list above the calendar grid — fig. 04 — the rooms of one zone above the calendar

Rooms and desks live in zones

Each room, office and coworking area has a photo, a list of features and a floor.

The day, week and month toggle on the calendar — fig. 05 — the view toggle on the calendar

Week, day and single-room views

See one room across a week or every room across a day, from the same page.

Members book themselves

Members book from the app and the room is charged to their plan.

Members see what is free in the Member App, pick a room and a slot, and the booking lands on the same calendar your staff use. The room’s credit price comes off the member’s wallet or their team’s, and a reminder email goes out before the meeting.

The member app on the web showing the bookings screen — fig. 06 — the member app on the web, bookings screen

A phone in the lounge showing the member app booking screen — fig. 07 — the member app on a phone, in the lounge

Three taps on a phone

Members pick a date and a slot, then choose from the rooms that are free.

The month calendar in the member app with bookings by room — fig. 08 — the member app calendar, bookings by room

Everything on one calendar

Members see bookings by room, so a team knows when the boardroom is free.

The member’s team page in the app — fig. 09 — the member’s team page in the app

Bookings for a team

Each booking shows who made it and which team it was for, so team credits stay right.

Standing bookings

A standing booking behaves like any other booking, every week.

A team that has the boardroom every Monday morning gets a weekly booking from the backoffice. Every week shows up on the calendar as an ordinary booking, with credits charged and clashes caught the same way, and staff can cancel one week without touching the rest.

Staff set it up from the calendar.

Pick weekly, then set an end date or leave it open-ended. Each week appears on the calendar as a booking of its own, alongside everything else in the room.

Each week is checked for clashes on its own
Credits are charged week by week
Cancel one week without touching the rest

The new booking panel with the repeat control set to weekly — fig. 10 — the new booking panel, repeat set to weekly

Check-in

Check-ins and bookings sit together, so the front desk knows who is in the building.

Members check in by scanning the printed QR poster or from the app, the front desk checks in walk-ins, and check-out is noted too. You can see how many people are in the space right now, and a desk claimed by a member who never turned up is freed for someone else.

The Today screen in the backoffice with arrivals, check-ins and desks — fig. 11 — the Today screen: arrivals, check-ins and desks

The branded QR check-in poster — fig. 12 — the branded QR check-in poster

A poster by the door

You print a branded A4 poster with a QR code and a short code to type instead.

The check-in screen in the member app — fig. 13 — the check-in screen in the member app

Self check-in from the app

Members scan the poster or type the code, and the app tells them if a pass has run out.

The list of today’s check-ins on the Today screen — fig. 14 — today’s check-ins on the Today screen

Who is in right now

See today’s check-ins with the time, the pass used and how they checked in.

Desks and day passes

Members reserve a flex desk and visitors ask for a day pass.

Members reserve a flex desk for a date or take a free one when they check in, and a desk that belongs to someone is never offered to anyone else. Visitors ask for a day pass from your Public Hub without an account, name a few dates that suit them, and the request lands with your prospects.

A day-pass request from the Public Hub.

The visitor leaves their details and the dates they want, and your staff confirm from the prospects board. Day passes are a membership of their own, and each visit uses one up.

The day-pass request form on the public hub — fig. 15 — the day-pass request form on the public hub

Where it shows up

The same booking, wherever you look.

A booking made in any of these places shows up in all of them straight away: the backoffice calendar and floor plan, the member’s app, the screen on the room door and tersAI’s answers. There is only one calendar, so nothing has to be copied across.

The live floor plan in the backoffice — fig. 16 — the live floor plan in the backoffice

Backofficestaff · floor plan

The booking calendar in the member app — fig. 17 — the booking calendar in the member app

Member Appmembers · iOS, Android, web

fig. 18 — a screen in calendar mode, drawn

Screenson the room door

fig. 19 — tersAI answering from the same calendar

tersAImembers and visitors

Also included

The rest of what Bookings does.

Book

Rooms, desks, studios and booths can all be booked
Capacity, opening hours and a credit price for each room or desk
Invite teammates as attendees
Staff can book on behalf of a member or a team
Staff can see what is free across a range of dates

Run

Members edit and cancel their own future bookings
Dedicated desks and flex desks
A desk claimed at check-in is held for that day
Check-out, so you always know who is still in
Booking reminder emails

Charge

Credit price per room per hour
Charged from the member’s or the team’s wallet
Credit debt allowed on a plan, if you want it
Each visit uses up one day pass
Developers can reach the same data through the tersOS API

A booking at 2am

A member asks tersAI for a room in the middle of the night.

tersAI reads the same calendar, proposes a room that fits, and books it once the member confirms. The credit price is deducted from the plan and the booking shows up in the app and in the backoffice like any other. Nobody has to be at the front desk.

“Is there a free room tomorrow around 2pm for six people?”

tersAI — Meeting Room 02 is free 14:00–16:00 and seats 8. It is 20 credits an hour on your plan. Want me to book it?

“Yes, book it.”

tersAI — Booked for tomorrow 14:00–16:00. 40 credits were deducted and the details are in your app.

a booking made in chat, confirmed by the member

The tersAI thread in the member app — fig. 20 — the tersAI thread in the member app

“We stopped refereeing the meeting room in week one.”

The tershouse team, Sarajevo

Works with

See bookings on your own calendar.

Book a demo →

Bookings that
just work.

Rooms, desks and studios are booked against one live calendar.